Is PointsBet Down Right Now?

Trying to access PointsBet and running into issues? Whether you're trying to place a PointsBetting wager, cash out early, or check your live bets, platform downtime can be incredibly frustrating — especially when lines are moving or games are in progress.

Check PointsBet Status Now → Get real-time status updates and instant alerts when PointsBet is back online.

Why Is PointsBet Down?

PointsBet operates in multiple states and has built a reputation for innovative betting options like their signature PointsBetting feature. However, like any sports betting platform handling real-time odds and high transaction volumes, they face technical challenges:

Server Maintenance and Upgrades

PointsBet regularly performs system maintenance to add new features, improve platform performance, and enhance security. These maintenance windows are typically scheduled during low-traffic hours (late night or early morning), but occasionally maintenance runs longer than planned or encounters unexpected issues.

High Traffic During Major Sporting Events

PointsBet experiences massive traffic spikes during:

• NFL Sunday afternoons and primetime games
• March Madness tournament games
• NBA playoff games
• Major golf tournaments (PointsBet has strong golf betting markets)
• College football rivalry weekends

When thousands of users simultaneously try to place bets, adjust parlays, or cash out positions during critical game moments, server capacity can be exceeded.

Live Betting Infrastructure Strain

PointsBet's live betting platform updates odds in real-time across hundreds of markets simultaneously. The computational load of constantly recalculating odds based on in-game events, combined with users placing rapid-fire live bets, creates significant technical demands that can occasionally cause slowdowns or temporary outages.

Payment Gateway Issues

Sometimes PointsBet appears "down" when the actual issue is with deposit or withdrawal processing. Problems with payment processors (credit card networks, PayPal, bank ACH systems) can prevent transactions even when the betting platform itself is functioning normally.

Mobile App vs. Web Platform Issues

PointsBet users sometimes report that the mobile app is down while the desktop website works fine, or vice versa. This suggests separate infrastructure components that don't always fail simultaneously. App-specific issues can also occur after iOS or Android operating system updates.

Geographic or State-Specific Problems

Since PointsBet operates under separate licenses in different states, server issues can be regional. A problem affecting Colorado users might not impact Michigan or New Jersey users, and vice versa.

How to Check If PointsBet Is Actually Down

Before concluding PointsBet is experiencing a platform-wide outage, verify the issue isn't on your end:

1. Test Multiple Access Methods

Try accessing PointsBet through:

• The PointsBet mobile app (iOS or Android)
• PointsBet website (pointsbet.com)
• Different devices (phone, tablet, desktop computer)
• Different networks (WiFi vs. cellular data)
• Different browsers (Chrome, Safari, Firefox)

If PointsBet works on one device or network but not another, the issue is likely local.

2. Verify Location Services Are Working

PointsBet requires location verification to comply with state gambling regulations. If your device's GPS or location services aren't working properly, PointsBet will reject your access even when the platform is fully operational. Ensure:

• Location services are enabled for the PointsBet app
• You're physically in a state where PointsBet is licensed
• You're not using a VPN that masks your location

3. Check Real-Time Outage Reports

Visit these monitoring services:

• DownDetector — Shows real-time user reports and outage heat maps
• Betting Status — Tracks sportsbook-specific issues
• IsItDownRightNow — Tests PointsBet server response times

If reports are spiking from users across multiple states, it's likely a widespread PointsBet issue.

4. Monitor PointsBet's Official Channels

Check for official acknowledgment:

• @PointsBetUSA on Twitter/X — They occasionally post about known issues
• PointsBet Help Center
• Customer support chat (when accessible)

PointsBet's social team typically responds to widespread outage reports within 15-30 minutes during business hours.

What to Do When PointsBet Is Down

Don't let a PointsBet outage cost you betting opportunities. Here's your action plan:

Immediate Actions

1. Screenshot Everything If you were mid-bet or mid-cashout when PointsBet went down, capture screenshots of:

• The odds you were trying to bet
• Any error messages
• Your open bets and their status
• Cashout values offered before the issue

This documentation can be critical for customer service disputes later.

2. Check Your Bet Status Once PointsBet comes back online, immediately verify:

• Did your bet go through?
• Are all your open bets still showing correctly?
• Is your account balance accurate?

PointsBet typically maintains bet integrity during outages, but it's worth confirming.

3. Try the Alternative Platform If the app is down, try the website. If the website is slow, try the app. PointsBet's mobile and web platforms sometimes experience independent issues.

Alternative Sportsbooks to Use

Having backup betting accounts protects you from missing opportunities when any single platform goes down:

DraftKings offers similar parlay features and live betting depth to PointsBet, with generally more stable uptime. Their mobile app is highly rated and rarely experiences prolonged outages.

FanDuel provides excellent same-game parlay options and competitive odds on major sports. Their cash-out feature is particularly robust, often offering better early cash-out values than competitors.

BetMGM has deep markets on NFL, NBA, and college sports. If you're a PointsBet user who appreciates variety in prop bets and alternate lines, BetMGM offers comparable depth.

The key is having these accounts already set up with verified payment methods before you need them, so you can pivot instantly.

PointsBet Outage History and Patterns

Understanding when PointsBet is most vulnerable helps you plan around high-risk windows:

Peak Outage Times

Historical data shows PointsBet is most likely to experience issues during:

• NFL Sundays (1-4 PM ET) — When slate of afternoon games kicks off simultaneously
• March Madness — Tournament games create unpredictable traffic spikes
• NBA playoff evenings — High-stakes playoff games drive heavy live betting volume
• Major golf tournaments — PointsBet has strong golf betting markets that attract concentrated traffic

Maintenance Windows

PointsBet typically schedules maintenance during late-night hours (2-5 AM ET) when traffic is lowest. However, these windows occasionally extend into early morning hours on the East Coast.

State-Specific Issues

Users in states where PointsBet launched more recently sometimes experience more frequent hiccups as state-specific infrastructure matures. Long-established markets like New Jersey tend to have more stable service.

Average Resolution Time

Most PointsBet outages are resolved within 15-45 minutes. Extended outages lasting over 2 hours are uncommon but have occurred during major infrastructure upgrades or unexpected technical failures.

PointsBetting Feature Vulnerabilities

Some users report that PointsBet's signature "PointsBetting" markets (where winnings/losses scale with the margin of victory) sometimes become unavailable while traditional fixed-odds betting continues working normally. This suggests the more complex PointsBetting infrastructure has separate technical dependencies.

Never Miss a Betting Window Again

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Frequently Asked Questions

Is PointsBet down right now?

Check our real-time status monitor at the top of this page for current PointsBet availability. We track server response times, user-reported issues, and regional availability to show you whether PointsBet is experiencing problems right now.

Why does PointsBet go down during big games?

High concurrent user traffic during major sporting events can overwhelm PointsBet's servers, particularly when live betting volume spikes during critical game moments. Events like NFL playoff games, March Madness, and major golf tournaments create concentrated betting activity that can exceed server capacity.

What should I do if my PointsBet cashout failed during an outage?

Screenshot the cashout value offered and the error message if possible. Contact PointsBet customer support once service is restored. They typically honor cashout attempts made during outages if you can provide evidence of the offer, though this is evaluated case-by-case.

Is PointsBet available in my state?

As of early 2026, PointsBet is licensed in Colorado, Illinois, Indiana, Iowa, Kansas, Michigan, New Jersey, New York, Pennsylvania, Virginia, West Virginia, and select other states. Availability continues to expand as new states legalize online sports betting and PointsBet secures additional licenses.

How long do PointsBet outages usually last?

Most PointsBet outages are resolved within 15-45 minutes. Scheduled maintenance windows typically last 1-3 hours and are announced in advance. Extended unplanned outages lasting several hours are rare but can occur during major technical issues.

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Last updated: January 20, 2026 | Monitoring PointsBet 24/7 for real-time status updates.